Privacy Policy

Kitchen Ergonomics is a family run kitchen, bedroom and home study retailer at Unit E, Gateway 1000, Whittle Way, Arlington Business Park, Stevenage, Hertfordshire SG1 2FP. We are the data controller for the personal information described on this page. You can reach us at info@kitchenergonomics.co.uk or on 01438 222 929.

When you make an enquiry, request a brochure, reserve a place at an event or subscribe to our newsletter we collect the details you give us: your name, email address, telephone number and anything you write in your message.

If you go on to commission a design we will also hold your home address, measurements and plans of the relevant rooms, and records of quotes, orders and payments.

We use your information to respond to your enquiry, arrange visits, prepare designs and quotes, deliver and install your furniture and provide aftercare. Our lawful basis is the performance of a contract, or the steps you ask us to take before entering into one. We only send marketing by email if you have asked for it, and every message includes an unsubscribe link.

We share only what is necessary with the manufacturers and delivery partners who make and deliver your furniture, with appliance brands where a registration or warranty requires it, and with the providers who host our website and email. We never sell your information.

Enquiries that do not proceed are deleted after 24 months. Records relating to a completed project are kept for the length of your guarantee and for six years afterwards to meet our legal and accounting obligations.

You have the right to access, correct or erase your personal information, to object to or restrict its processing and to withdraw consent at any time. Email info@kitchenergonomics.co.uk and we will respond within one month. You may also complain to the Information Commissioner's Office at ico.org.uk.